Privacy Policy
Last updated 29 August 2026
Last Updated: August 29, 2026
At Ahmad Shafay, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our application.
1. Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Country
- Profile photo
- Messages and images sent through the in-app chat
- Account login information
- Device push-notification token
2. How We Use Your Information
We use your information to:
- Create and manage your account.
- Authenticate your identity.
- Allow you to update your profile.
- Process password changes and password reset requests.
- Respond to customer support inquiries.
- Send you notifications about your account and our announcements.
- Improve the quality and security of our services.
3. Chat Messages
Messages sent through the in-app chat are stored so our support team can assist you and maintain service quality.
4. Data Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission or electronic storage method is completely secure.
5. Sharing Your Information
We do not sell your personal information.
We may share information only:
- When required by law.
- To protect our legal rights.
- With trusted service providers who help operate the application, subject to appropriate confidentiality obligations.
6. Your Rights
You may:
- Update your profile information.
- Change your password.
- Reset your password if forgotten.
- Contact us regarding your personal information.
7. Third-Party Services
The application uses trusted third-party services for authentication, hosting, notifications, and other essential functionality. These providers process data according to their own privacy policies.
8. Store Browsing
The Store tab loads ahmadshafay.com inside the app. Anything you do there — including signing in to the store and adding items to a cart — is handled by the store and its own privacy policy, and is separate from your app account.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published within the application, and the updated date will be revised accordingly.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
Email: support@ahmadshafay.com